May 3, 2009

Smail Honda Village-Honda Accord

Buying a new car is usually one big pain in the you-know-what. Our local dealer should stop being called a "dealer" because they offer no deals to speak of. We ended up searching out quotes on the internet and it was amazing, the disparity of service and treatment that we found.

Some "internet managers" sent us messages that looked like this:

"i would like to hep u in yer serch to find a car. lemme know what i can du for u."

Some in charge of internet sales responded like this:

"I WOULD BE HAPPY TO HELP YOU IN YOUR SEARCH FOR A HONDA ACCORD SO PLEASE LET ME KNOW WHEN YOU ARE COMING IN THANK YOU"

For being in charge of internet sales, one would think that people would know how to spell and that typing entire messages with caps lock on means you're screaming at me.

Then we began dealing with Smail Honda Village and a young sales man by the name of Mike. Professional and courteous doesn't even begin to describe how wonderful this guy treated us. Not only that, but he beat every other quote we had when it came to purchasing our new car. When one dealer beat him on price, he bent over backwards and knocked even more money off our car price.

We were headed out to visit my husband's family in western PA anyway, so it only seemed to make sense to buy our Honda Accord from Mike at Smail Honda. When we arrived at the dealership with our trade in, there were no surprises. We got what we were promised on our trade in, were given no funny business on the price of the new car, and had a very pleasant purchasing experience.

If you are looking for a new Honda, and are in the Greensburg PA area, or if you don't mind traveling to the area, I strongly recommend you contact Mike Pomaibo, Internet Director at Smail Honda Village, located on Route 30 East. There was no haggling, no broken promises, and we actually had a pleasant experience with someone who seemed like anything but your stereo-typical car sales man. Because Mike is the internet director, you can reach him, as we did, via email at mikep at smailhondacars dot com. If you mention "Black Belt Mama" or this blog, he's promised to give you extra VIP consideration in the form of a great deal on your new Honda.

I don't often write up service oriented reviews, but I couldn't not write up this experience. BBM gives Smail Honda Village and their internet director, for the high level of service, for no hidden agenda's. . .

BBMReview Black Belt Award

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